Customer Privacy Notice
This notice explains how the Blade-Pro consultancy and Blade-Pro Group will process your data. Or any of its subsidiaries, joint ventures and affiliated companies in the Blade-Pro consultancy and Blade-Pro Group. details of which can be found in the
Blade-Pro consultancy and Blade-Pro Group. May process personal data about you if you, as an individual or an employee of a company, have bought a product or service offered by Blade-Pro Consultancy and Blade-Pro Group. We may also process your data when you have shown an interest in Blade-Pro consultancy and Blade-Pro Group products and services by, e.g. providing your business card to Blade-Pro consultancy and Blade-Pro Group.
Blade-Pro consultancy and Blade-Pro Group will primarily obtain your personal data from you and/or your employer and, in some cases, from publicly available resources.
Some personal data might also be automatically generated from Blade-Pro consultancy and Blade-Pro Group IT system or equivalent when you create or use access to online services provided by Blade-Pro consultancy and Blade-Pro Group.
Categories of personal data
Blade-Pro consultancy and Blade-Pro Group may process the following categories of personal data:
Contact data, such as name, email address, and telephone number.
Individual data, such as preferred language and photo.
Organizational data, such as company name, job position, place of work and country.
Competence data, such as training activities.
Financial data include credit or payment information and bank account details.
IT-related data, such as user ID, passwords, and log-in details, as well as data and logs about your usage of Blade-pro consultancy / blade-pro group’ IT applications and services.
Legal basis and purposes of the processing
Blade-pro consultancy / Blade-pro group will process your personal data based on either of the following legal grounds; see also the further details below.
Contractual obligation.
Legitimate interests.
Blade-pro consultancy / blade-pro group’ ’ legitimate interests include managing its daily operations according to lawful and fair business practices, including planning, performing and managing the (contractual) relationship with customers.
Legal obligation
In exceptional cases and only when no other legal ground can be applied, Blade-pro consultancy / Blade-pro group. You may ask for your consent to process your data separately. If consent is collected, I feel bothered when you are entitled to withdraw your consent, which will, however, not affect the lawfulness of the processing based on consent before its withdrawal.
Blade-pro consultancy / blade-pro group’ will process your data for the following purposes:
Generally, to plan, perform and manage Blade-pro consultancy / Blade-pro group. ’ relationship with customers.
More specifically
Administration purposes, such as performing transactions, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries, facilitating repairs and providing support services;
Promotional communications and marketing purposes, such as periodic newsletter/magazines, information on our services, promotional and advertising material, sweepstakes, contests, and invitations to events organised by us or from third-party companies with whom we collaborate.
Customer survey purposes, such as customer satisfaction surveys, product quality surveys, and market analysis, to improve customer engagement.
Personalized services purposes, such as providing your merchandise in the correct size when invited to a Blade-Pro consultancy and Blade-Pro Group organised event.
Compliance and regulatory purposes include fulfilling our legal and compliance-related obligations to prevent illegal activity.
Security purposes, such as maintaining and protecting the security of our products, services and websites; preventing and detecting security threats, fraud or other criminal or malicious activities.
Training and development purposes, such as enabling training activities.
Dispute handling purposes include enforcing our contractual agreements and establishing, exercising or defending legal claims.
Disclosure and transfer of your data
Blade-pro consultancy / blade-pro group’ is a global business. Our customers and our operations are spread around the world. As a result, we collect and transfer personal data globally. That means we may transfer your data to locations outside your country. Where we transfer your data to another country outside the EEA, we will ensure that it is protected and moved in a manner consistent with legal requirements. Our internal policies provide adequate protection irrespective of where your data is located in the Blade-pro consultancy / Blade-pro group.
We may also share your data outside the Blade-pro consultancy / Blade-pro group. as further described below:
With third-party service providers to provide services that enable or support our fulfilment of the purposes described in this notification (for example, Blade-pro consultancy / blade-pro group.’ IT and communications providers). These third parties will be subject to appropriate data protection obligations;
to the extent required by law, for example, if we are under a duty to disclose your data to comply with any legal obligation or to establish, exercise or defend our legal rights;
Suppose a third-party service provider processes your data outside the EU/EEA. In that case, such transfer shall be based on a legal basis recognised by the relevant authorities or courts as providing an adequate level of protection for personal data, including but not limited to the EU-U.S. Data Privacy Framework or the EU Commission’s Standard Contractual Clauses or such other mechanisms as have been recognised or approved by the relevant authorities from time to time.
For how long will we store your data
How long we will hold your data will vary and will be determined by the following criteria:
the purpose for which we are using it, e.g. to fulfil our legal or contractual obligations considering, amongst others, the contractual period, warranty and product liability requirements; and
Legal obligations—laws or regulations may set a minimum period for which we must keep your personal data.
Your Rights
You have the right to gain access to the data processed about you. You also have the right to object to processing your data, request erasure of your data, and rectify the data processed if relevant. Please note that Blade-Pro Consultancy and Blade-Pro Group may not always be obliged to comply with such a request.
Furthermore, if you wish to exercise your right to access your data, object to its processing, request erasure, or rectify processed data, please contact us at info@blade-pro.com. Further, you may contact the Danish Data Protection Agency if you have any complaints about Blade-Pro Consultancy and Blade-Pro Group's processing of your data.